Learn all about conflict resolution and the best approach to de-escalating tensions. Concepts covered - causes of conflict in your life, understanding values, benefits of conflict resolution, listening, points of view, feelings and emotions, steps to conflict resolution, "I" statements, compromise, examples of conflict resolution - are reinforced with video and graphics.
Learn all about conflict resolution and the best approach to de-escalating tensions. Concepts covered - causes of conflict in your life, understanding values, benefits of conflict resolution, listening, points of view, feelings and emotions, steps to conflict resolution, "I" statements, compromise, examples of conflict resolution - are reinforced with video and graphics.