Experts agree there are four broad categories of management styles. In this program, we examine the first two types - paternalistic and collaborative. Observed through the eyes of a waiter, as two groups of employees and their managers arrive for their regular Friday business lunch, the characteristics, benefits, and disadvantages of each style are examined. The program provides a springboard for further discussion regarding management styles in relation to the diversity of staff found in any workplace.

Encoded with permission for digital streaming by Infobase on October 07, 2012. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Collaborative Management Style (3:24) -- Paternalistic Management Style (3:59) -- Credits: Management Styles: Paternalistic and Collaborative - Training Point Issues in Management #1 (0:35).