A major challenge for any growing organization with multiple outlets is maintaining standards across all sites. In this program, Psychologist Eve Ash talks with Suzanne Dvorak, Australian Businesswoman of the Year, about some of her successful strategies for managing multiple sites. Topics include: ensuring compliance; the value of feedback; the balanced scorecard; understanding the financials; the value of training; implementing 360 degree feedback; and harnessing creativity and innovation.
A major challenge for any growing organization with multiple outlets is maintaining standards across all sites. In this program, Psychologist Eve Ash talks with Suzanne Dvorak, Australian Businesswoman of the Year, about some of her successful strategies for managing multiple sites. Topics include: ensuring compliance; the value of feedback; the balanced scorecard; understanding the financials; the value of training; implementing 360 degree feedback; and harnessing creativity and innovation.
General Note
Streaming video file encoded with permission for digital streaming by Infobase on July 17, 2015.
Content Note
Ensuring Right People in Right Roles --(4:12) -- Managing Negative Feedback -- (2:11) -- Using a Balanced Score Card -- (3:48) -- Harnessing Creativity and Innovation -- (1:25) -- Credits: Managing Multiple Sites -- (0:24).
