Care is often thought of as falling into two categories - health and social service provision. Health care is medically driven, while social service delivery is about providing people with the emotional, practical and sometimes economic support to live as normal lives as possible within the community. Care values, including confidentiality, non-discrimination and equal opportunity, empathy and empowerment are essential for workers in different areas of service provision. Laws and regulations, as well as organizational policies, procedures and ethical standards underpin the effective delivery of all care and support service delivery. This film examines a number of aspects of care values. Expert comments are provided by Professor Julia Twigg from the University of Kent, and Sue Green from The Freemantle Group. It is an informative and engaging resource for students of courses relating to health and social service provision, as well a useful professional development tool for those working in the care sector.
Care is often thought of as falling into two categories - health and social service provision. Health care is medically driven, while social service delivery is about providing people with the emotional, practical and sometimes economic support to live as normal lives as possible within the community. Care values, including confidentiality, non-discrimination and equal opportunity, empathy and empowerment are essential for workers in different areas of service provision. Laws and regulations, as well as organizational policies, procedures and ethical standards underpin the effective delivery of all care and support service delivery. This film examines a number of aspects of care values. Expert comments are provided by Professor Julia Twigg from the University of Kent, and Sue Green from The Freemantle Group. It is an informative and engaging resource for students of courses relating to health and social service provision, as well a useful professional development tool for those working in the care sector.
General Note
Originally released by Video Education Australasia, 2008.
Streaming video file encoded with permission for digital streaming by Infobase on January 19, 2017.
Content Note
Introduction: Care Values(2:49) -- Confidentiality (2:42) -- Legislation and Regulation (3:31) -- Empathy and Empowerment (2:33) -- Discrimination and Equal Opportunity (3:30) -- Credits: Care Values (0:40).
