This program highlights the key features of three 'generations' - Baby Boomers, Gen X, and Gen Y - working together and the resulting issues for managers and those involved in recruiting, developing, and retaining staff. The educational resources and video combine to create a complete package of "generation basics" which can be used to build a higher level of awareness and develop strategies to improve workplace relationships, tap into expertise, and retain talent. This program will be especially beneficial to business owners, trainers, and team members working in cross-generational groups. Topics covered include understanding the different generations, benefits for the employer/employee, and effective management strategies in an age diverse workplace.

Encoded with permission for digital streaming by Infobase on October 07, 2012. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Effective Diversity Management (3:46) -- Importance of Generational Diversity (3:09) -- Credits: Generational Diversity: Training Point Issues in Management #4 (0:59).