In this informative program, viewers discover excellent strategies to create a great impression and build positive relationships. Michael Schiffner offers specific tools to overcome the de-motivation that affects sales people from time to time. Topics covered include the importance of personal presentation, physical and mental fitness, positive body language and warm tone, how to keep the sales person motivated, and the importance of a good attitude.
In this informative program, viewers discover excellent strategies to create a great impression and build positive relationships. Michael Schiffner offers specific tools to overcome the de-motivation that affects sales people from time to time. Topics covered include the importance of personal presentation, physical and mental fitness, positive body language and warm tone, how to keep the sales person motivated, and the importance of a good attitude.
General Note
Encoded with permission for digital streaming by Infobase on October 07, 2012.
Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
Content Note
Trust in Business Relationships (2:17) -- First Impressions (3:41) -- Appearance (1:08) -- Attitude (2:55) -- Physical Fitness (1:04) -- Credits: Selling Yourself First: Sales and Service Masterclass (0:34).