Teamwork and good relationships with colleagues are both key to the productive operation of most organizations. Conflict is inevitable though, and all personnel should know how to deal with it appropriately. This program examines employee relations and workplace conflict, using interviews with experts to explore the nature of workplace disputes, the role of managers and the human resources department in handling them, and effective strategies for their resolution. The video is an ideal resource for anyone preparing for employment or studying workplace relations.
Teamwork and good relationships with colleagues are both key to the productive operation of most organizations. Conflict is inevitable though, and all personnel should know how to deal with it appropriately. This program examines employee relations and workplace conflict, using interviews with experts to explore the nature of workplace disputes, the role of managers and the human resources department in handling them, and effective strategies for their resolution. The video is an ideal resource for anyone preparing for employment or studying workplace relations.
General Note
Encoded with permission for digital streaming by Infobase on March 22, 2013.
Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
Content Note
Role of Human Resources (HR) (6:17) -- Employment Relations: Role of Managers (5:30) -- Nature of Workplace Disputes (4:21) -- Dispute Resolution (4:44) -- Credits: Employment Relations and Conflict Resolution (0:53).