A procedural guide to coordinating and facilitating conferences, covering the process of selecting cases, inviting participants, making preparations and running the conference itself. It is useful to anyone who wants to learn to facilitate conferences in school, criminal justice and other settings. The handbook includes illustrative diagrams, a preparation checklist, a conference seating planner, and data forms for record-keeping and conference evaluation.

The script -- When to run a conference -- Conference preparation -- Running the conference -- Establishing a conferencing program -- Restorative practices: beyond a formal conference.