Includes index.

Create a great first impression -- Do your homework in four key areas -- Use your resumé as an effective interviewing tool -- Demonstrate a fit through your responses to key question -- Shape the interview with open-ended and turnaround questions -- Address clear weaknesses (without apologizing!) -- Present a strong explanation if you've been out of work -- Demonstrate business relevance if you're a nontraditional hire -- End your interview excellently -- Follow-up, reinforcing a positive, lasting impression.