Presentations, reports, video conferences, e-mail, telephone calls -- more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an awareness of body language are stressed.

Encoded with permission for digital streaming by Infobase on May 12, 2005. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Effective Communication (3:39) -- Barriers to Communication (3:08) -- Listening (5:02) -- Body Language (2:52) -- Communication Via E-mail (3:36) -- Communication Skills Summary (1:13).