What happens behind the scenes at a major hotel, from the moment you enter the lobby until checkout time? This video takes an up-close look at the variety of people it takes to make a person's stay away from home comfortable and pleasant in every way. Beginning with the doorman and bellhop, moving on to the check-in desk, peeking into the storage closets where all the linens are stored, and even getting inside the business offices, we will see that there are lots of job possibilities in the fast-growing hospitality business.

Encoded with permission for digital streaming by Infobase on July 29, 2006. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Introduction to the Doubletree Hotel Staff (1:18) -- Hotel Managers Provide Hotel Leadership (1:27) -- Hotel Bell Persons (1:14) -- Hotel Front Desk Workers (1:46) -- Hospitality and Business Center Concierge (1:10) -- Hotel Accounting (2:11) -- Hotel Security (1:02) -- Hotel Banquet and Catering Staff (1:55) -- Hotel Food and Restaurant Services (3:57) -- Hotel House Keeping (1:17) -- Hotel Engineering Department (0:27) -- Hotel Human Resources (0:59).