How should you balance social media and your job? What's the best way to ask for a raise? Who should pick up the tab for a business lunch? In this program, both business experts and a focus group of young professionals advise viewers on the proper way to conduct themselves in different types of work-related situations. Among the many topics covered are nonverbal communication and "personal space," handling dissatisfied callers, when and how to interrupt a busy colleague, composing professional emails, asking for a raise, and managing time effectively. The focus group also offers tips and anecdotes on what not to do at work. A Cambridge Educational/MotionMasters Coproduction.

Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware. Encoded with permission for digital streaming by Infobase on June 06, 2012.

Introduction to Business Etiquette: Professionalism 101 (1:20) -- Personal Code of Conduct (4:02) -- Workspace Etiquette (3:51) -- Time Management (2:17) -- Phone Etiquette (3:46) -- Email & Social Media Etiquette (5:04) -- Lunch Meetings & Social Gatherings (3:27) -- Salary Requests & Giving Notice (4:25) -- Credits: Business Etiquette: Professionalism 101 (0:59).