Watch this exploration of situations young teens face that test their skills in conflict management. Learn which behaviors can cause or escalate conflict and find strategies for avoiding or resolving conflict.

Originally released by Sunburst Visual Media, 2007. Streaming video file encoded with permission for digital streaming by Infobase on April 18, 2015.

Avoiding Conflict: It's All in How You Ask (2:09); --Resolving Conflict: Can He Keep His Cool? (2:27); -- Understanding Conflict: Why is Celine So Angry? (3:10); -- Conflict and Peer Pressure: Should Scott Just Go Along? (2:08); -- The Problem With Losing Control (3:00); .