Gain an understanding of communication skills needed for the workplace. To be successful at any job, employees need to be able to communicate well with others including bosses, co-workers, and customers.
Gain an understanding of communication skills needed for the workplace. To be successful at any job, employees need to be able to communicate well with others including bosses, co-workers, and customers.
General Note
Originally released by Sunburst Visual Media, 2006.
Streaming video file encoded with permission for digital streaming by Infobase on April 18, 2015.
Content Note
Job Skills: Introductions in the Workplace (3:07); --Job Skills: Phone Etiquette (4:17); -- Job Skills: Asking Questions and Active Listening (3:42); -- Job Skills: Using 'I' Messages (3:27); -- Job Skills: Clarifying Directions (1:37); -- Job Skills: Communicating a Positive Attitude (5:20); .
