Observe how "what you say and do" can have great impact. Explore techniques to be an effective communicator.
General Note
Originally released by Power Splash Project, 2015.
Streaming video file encoded with permission for digital streaming by Infobase on January 26, 2017.
Content Note
Do We Listen to Others? (1:46); --What is in a Written or Spoken Word? (4:02); -- Reality Check (1:46); -- Advice From a Manager (2:40); -- Handling Conflict (3:37); -- Credits: What is in a Written or Spoken Word?: The Employee Awareness Series (0:21); .