This program takes a detailed look at the dynamics of teamwork and offers fresh insights that challenge widespread misconceptions about how to get the most out of a sales team. In this video, users will learn the characteristics of a great sales team, promoting diversity and communication, promoting a positive environment and culture, and encouraging and motivating poor performance on an individual basis.

Encoded with permission for digital streaming by Infobase on October 07, 2012. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Characteristics of a Successful Team (3:57) -- Qualities of Team Members (2:06) -- Team Leaders (2:32) -- People Helping People (1:47) -- How to Manage Poor Team Leaders (2:24) -- Credits: Working Constructively in a Sales Team: Sales and Service Masterclass (0:33).