Many external influences can impact the success of a business, including natural disasters, financial crises, epidemics, and even terrorism. In this informative program, Peter Quarry talks with Glenyce Johnson, managing director of Peregrine Adventures, about her management strategies and business experiences during tough times. Topics covered include planning, communication, downsizing, and understanding risks.

Encoded with permission for digital streaming by Infobase on October 07, 2012. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Change Management: Plan and Communication (5:47) -- Elements of Change Management (2:10) -- How to Manage Change (1:52) -- Advice to Managers in Times of Change (1:47) -- Credits: Managing Change in Tough Times (0:33).