Daily life at just about any job site involves regular contact with colleagues. Having effective staff-member interaction is essential for an organization's productivity and morale, and for individual job satisfaction. Using dramatized scenarios, this program investigates the workplace relationships among seven coworkers who are collaborating on a new system of customer service management. Topics covered include the role of communication in getting along with others, contributing to activities such as projects and meetings, and dealing effectively with conflict.

Encoded with permission for digital streaming by Infobase on March 22, 2013. Learn360 is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Developing Effective Workplace Relationships (7:00) -- Contributing to Workplace Activities (5:51) -- Dealing Effectively with Issues, Problems, and Conflicts (6:27) -- Credits: Workplace Relationships: Playing Your Part (0:43).