As Jules' social media world spirals downwards, her friend Aaron prepares to enter an online hate exchange. Jules turns to Project Rockit for advice and starts along the hard road of repairing relationships. Meanwhile Aaron rethinks his approach. This clip carries poignant messages about the personal effects of irresponsible and unethical online behavior and the importance of developing resilience.

Originally released by ClickView/VEA, 2018. Streaming video file encoded with permission for digital streaming by Infobase on December 07, 2018.

Resilience and Digital Citizenship: Introduction (3:40); --Reaching Out for Support (2:32); -- Apologizing to Followers (2:29); -- Refusing to Retaliate (1:57); -- Confronting an Instigator (3:56); -- Credits: Resilience and Digital Citizenship (0:07);.