This program addresses the issue that very few newly promoted managers receive formal training in how to do the job. How do managers learn? What are the key principles all new managers must learn? These pressing questions are examined by the Q&A team in this insightful short program.

Streaming video file encoded with permission for digital streaming by Infobase on July 17, 2015.

Management Promotion --(1:46) -- What am I Meant to Do? -- (2:37) -- What Do You Do When You are Excluded? -- (1:40) -- Combined Responsibilities -- (2:26) -- Addressing Staff Performance -- (2:10) -- New Manager Summary -- (0:47) -- Credits: Q&A: Essentials for New Managers -- (-11:0-32).