You don't need to be involved in intensive counseling but, for the established or aspiring manager or leader, an understanding of why people do what they do is invaluable. Eve Ash and Peter Quarry help Q&A viewers to more clearly understand and manage workplace behavior.

Streaming video file encoded with permission for digital streaming by Infobase on July 17, 2015.

Do Not Treat Everybody Equally --(3:15) -- Different Learning Styles -- (1:50) -- Motivating Staff -- (3:07) -- Stressed Environment -- (2:20) -- Manager and Psychologist Summary -- (0:54) -- Credits: Q&A: Manager and Psychologist -- (0:50).