Appraisals can be difficult, awkward or totally ineffective. In this episode of Q&A, Eve Ash and Peter Quarry provide key definitions of appraisal processes, strategies and techniques. By addressing a number of questions from a variety of workplaces, they offer practical solutions for even the most difficult of appraisal situations.

Streaming video file encoded with permission for digital streaming by Infobase on July 17, 2015.

Staff Appraisals --(1:23) -- Keeping Scheduled Appraisals -- (4:02) -- Effective Appraisals -- (2:16) -- Appraising a High Achiever -- (2:26) -- Discipline Situation -- (2:00) -- Appraisal Summary -- (0:45) -- Credits: Q&A: Difficult Appraisal Situations -- (0:49).