We will learn why companies expect highly planned professional emails. We will learn clear communication in a brief format creates effective emails. We will learn that first email resolution pleases every customer and professional. Email is the preferred choice of communicating for most of us - and most of us are overwhelmed by the amount of emails we receive each day. In fact, we spend 13 hours a week or 28% of the workweek managing emails. While millennials prefer improvised texting for personal use, companies expect professional presentation. No one has time for leisure banter.

Originally released by Power Splash Project, 2019. Streaming video file encoded with permission for digital streaming by Infobase on November 29, 2021.

Email Effectiveness (4:40); .