We will learn how confidence is essential in the workplace. We will learn how confidence creates and arrogance destroys. We will learn how to interact with arrogant employees. Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance is destructive in the workplace. Arrogant people are not comfortable in their own skin and are often insecure. Their arrogance is an over-inflated sense of their position and power. Their words and actions show they are above everybody else.

Originally released by Power Splash Project, 2019. Streaming video file encoded with permission for digital streaming by Infobase on November 29, 2021.

Confident or Arrogant (4:25); .