People have been getting more emotional for years and many blame the media, lack of mental health services, and entitlement. There are entire industries that profit by stoking division, intolerance, and conflict. Those who learn to focus on the positive often feel better than those who focus on anger.

What is civility and why does it matter? -- A different kind of meaness -- Cable news and social media instigators -- The increasingly ugly world of politics -- Stepping back from anger.