Learn all about conflict resolution and the best approach to de-escalate tensions. What are "I" statements and why are they important? How does compromise resolve conflicts? How do I resolve a misunderstanding? The answers to all of these questions and more are covered in depth with exciting video and dynamic graphics that reinforce important concepts.

Originally released by Wonderscape Entertainment, 2023. Streaming video file encoded with permission for digital streaming by Infobase on November 27, 2023.