Solve Problems in 4 Steps is a step by step easily-remebered program providing learners with essential problem-solving skills. In this video, behavioral expert Peter Quarry shows you how to solve problems effecctively.  Solve Problems in 4 Steps is a video showing that no matter how complex a problem appears, breaking it into four steps very often presents you with a solution, or a huge step that's close to the solution!  • Define what the problem is, using the 'gap' approach • Diagnose the cause of the problem • Identify the optimum solution from a range of options and possibilities • Implement and evaluate the proposed solution