Canadians trust they're getting good financial advice from their banks -- especially in these tough financial times. But a hidden camera Marketplace investigation uncovers immense pressure on bank employees to push products and services to meet sales targets, or risk losing their jobs. Seven years after CBC first investigated the pressure to sell, bank employees say their targets are back up again and customers are paying the price. Original broadcast date: March 15, 2024.

From the Curio.ca streaming audio-visual collection.