Insights--like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA--can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed--or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels the mystery.

Entering through the gates of insight : how do insights get triggered? Hunting for insights ; The flash of illumination ; Connections ; Coincidences and curiosities ; Contradictions ; Creative desperation : trapped by assumptions ; Different ways to look at insight ; The logic of discovery -- Shutting the gates : what interferes with insights? Stupidity ; The study of contrasting twins ; Dumb by design ; How organizations obstruct insights ; How not to hunt for insights -- Opening the gates: how can we foster insights? Helping ourselves ; Helping others ; Helping our organizations ; Tips fir becoming an insight hunter ; The magic of insights.