Introduction -- Preface -- Chapter 1: Understanding bullying -- What is bullying? -- Scope of the problem -- Who gets bullied? -- Elements of bullying -- Impact of bullying -- Peers and bullying -- Blaming those who are bullied -- Chapter 2: Preventing bullying -- Making the link: bullying prevention and child assault prevention -- Tools not rules -- Building self-esteem -- Involving the whole school in change -- Is it conflict or is it bullying? -- Conflict resolution vs. bullying prevention -- Bullying prevention objectives and guidelines -- Bullying prevention objectives -- Guidelines for the development of bullying-prevention strategies -- Chapter 3: Interrupting bullying -- Peers supporting peers -- Adults supporting young people -- Safe telling -- The ethics of telling: youth culture -- Tattling vs. telling: child culture -- Adults supporting adults -- System-wide support -- Empowering students -- Progressive discipline -- Situations that require different responses -- Building healthy partnerships -- Problem-solving -- COPA's problem-solving tool for empowerment -- Chapter 4: Healthy communication -- Communicating to de-escalate bullying -- Empowerment listening -- Responding to all parties involved in a bullying situation -- Responding to a student who bullies -- Responding to a student who is bullied -- Responding to students who are allies or potential allies -- Responding to students who support or contribute to the bullying -- Responding to parents of students involved in a bullying situation -- Following up with the parents or guardians of a student who has bullied -- Chapter 5: Mobilizing the school -- Creating a safe, strong and free school -- Framework for comprehensive bullying prevention plan -- Steps to change -- A proposed timeline for reducing bullying -- Integrating bullying prevention into the curriculum -- Simple strategies -- Strategies and activities for the elementary school classroom -- Strategies and activities for the secondary school classroom -- Conclusion -- Appendices -- Appendix #1: Frequently asked questions -- Appendix #2: Conflict resolution vs. bullying prevention: worksheet for teachers and other school staff.