"Managing people and getting the best from a team can be a challenge, and motivating dynamic, talented people to work together takes skill and finesse. With this helpful guide, first-time managers, as well as those more experienced, will discover strategies and techniques applicable to all aspects of leadership"--Provided by publisher.

Includes index.

From employee to manager. You're a manager now ; What makes a successful manager? ; Finding your management style ; The introverted manager ; Getting to know your employees -- Engaging and retaining your people. Bringing out the best in your team ; Effective performance management ; Developing your talent ; Managing differences -- Finding the people you need. Recruiting basics ; Hiring the best and brightest ; Setting up an orientation plan -- Your management toolkit. Communication is key ; Making the most of meetings ; Deciding delegating, and deciding to delegate ; Operations management ; The technology advantage -- Management challenges. Managing change ; Refereeing and playing the diplomat ; Handling firings and layoffs ; Managing remotely -- The well-rounded manager. Employees are people, too ; Managing as if your life depended on it ; Managing the larger world ; Taking your management career to the next level.