As leaders, managers, team leaders, team members and individuals, we often hear we need to develop and improve our communication skills. By following these seven steps, you will not only be able to communicate your messages more clearly, but you will create trust, as people understand more clearly your expectations.

Also available as Streaming on Learn360.

1. Importance of Soft Skill (1:42) 2. Identify a Checklist of Skills (2:24) 3. Get Feedback from Others (1:00) 4. Summarize Skills that Need Development (1:50) 5. Develop Skills (0:49) 6. Actively Experiment with New Skills (1:59) 7. Evaluate Progress (1:37) 8. Celebrate Success (0:49) 9. Credits: 7 Steps to Improving Communication (0:18) .