When teachers are challenged by parents, their responses can become defensive, dismissive, or divisive. This video teaches the skills teachers need to respond to challenging parents in a confident manner that builds relationships. Designed for general/special education teachers, administrators, and university instructors, the video helps to create a collaborative community between schools and parents that will best help the child.

Originally released by ChildSense, 2009. Streaming video file encoded with permission for digital streaming by Infobase on April 03, 2018.

Dealing With Aggressive Parents (4:17); --Defensive, Dismissive, Divisive (4:12); -- Diffuse a Difficult Situation (5:44); -- Find Something to Agree With (7:09); -- Credits: More Time to Teach: Working With Challenging Parents (0:26); .