To effectively deliver its products or services, any organization must have certain fundamentals in place, including a positive and constructive organizational culture, a clear mission statement that effectively articulates its purpose and values, effective communication channels and an emphasis on solid team building. All these elements need to be in place in order for a health or social care service provider to function effectively and deliver appropriate outcomes to its clients. This film examines those areas that are required for the successful operation of organizations in the health and social services sector. It is an essential resource for students of courses related to health and social care service provision, and serves as an informative and useful tool for professional development for those already working in this area.

Originally released by Video Education Australasia, 2013. Streaming video file encoded with permission for digital streaming by Infobase on January 19, 2017.

Organizational Culture --(3:12) -- Barriers to Culture -- (1:08) -- Mission Statements -- (3:16) -- Effective Communication -- (2:30) -- Team Building -- (3:49) -- Credits: Practitioner Roles -- (0:39).