In the second edition of this book, Todd Whitaker describes the beliefs, behaviors, attitudes, and interactions of great teachers and explains what they do differently.

Why look at great? -- It's people, not programs -- The power of expectations -- If you say something, mean it -- Prevention verses revenge -- High expectations--for whom? -- Who is the variable? -- Focus on students first -- Ten days out of ten -- Be the filter -- Don't need to repair--always do repair -- The ability to ignore -- Random or plandom -- Base every decision on the best people -- In every situation, ask who is most comfortable and who is least comfortable -- Put yourself in their position -- What about these darn standardized tests? -- Make it cool to care -- Clarify your core -- Seventeen things that matter most.