Project Bumper: W5.
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Project Bumper: W5.
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A hidden camera investigation has revealed auto body employees apparently damaging vehicles on purpose to jack up repair bills. Auto insurance giant Aviva Canada had suspected a link between inflated costs at auto body shops and rising insurance premiums. A 2017 government report found Ontario drivers pay up to 55 per cent more for insurance premiums than other Canadians, despite the province having one of the lowest collision rates. Armed with this information, Aviva decided to investigate what happens behind closed garage doors using hidden cameras and private investigators posing as drivers. They called it Project Bumper. W5's Kevin Newman speaks with the owners of some of the auto body shops that were part of Aviva's covert investigation.
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